Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

Introduction

At AltisMD, we are committed to safeguarding your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data when you interact with our website. We adhere to industry best practices and strive to provide a transparent and trustworthy experience.

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at support@altismd.com.

Log Files

Like many other websites, AltisMD.com makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

AltisMD.com does use cookies to store information about visitors' preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors' browser type or other information that the visitor sends via their browser. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Information Collection and Use

AltisMD.com collects information about the use of our website to provide a secure and personalized experience. This includes the customer's name, email, purchasing records, and shopping patterns. We will collect information when you place an order with us.

We do not sell, rent, or loan your information to third parties without your permission. We will not sell your email address or other information to mass marketers. AltisMD.com will be allowed to contact you with special offers and information related to AltisMD.com and all products you have bought or shopped for.

If you are currently receiving a newsletter or emails from us and would like to stop receiving them, please notify us by contacting us by email at support@altismd.com, or simply unsubscribe and your name and email will be automatically removed from the email and customer database.

Sharing Your Information

We understand the importance of your privacy and are committed to transparency regarding how we share your information. We may disclose Personal Data and other information under the following circumstances:

Third-Party Service Providers: We engage various third-party service providers to facilitate our operations and provide you with seamless services. These providers include:

- Shipping and Delivery Services: To fulfill your orders, we share your shipping address and contact information with carriers.

- Payment Processors: To process your transactions securely, we share your payment details with reputable payment gateways.

- Communication Platforms: For SMS messaging services, including order updates and promotional offers (if you opt-in), we share your phone number and opt-in status with platform providers and phone companies.

- Website Analytics and Improvement: We utilize analytics tools to understand user behavior and improve our website's functionality. These tools may collect non-personal information, such as IP addresses and browsing patterns.

- Customer Support: When necessary, we may share information with customer support vendors to assist with inquiries and issue resolution.

Messaging Service Specifics: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Legal Compliance and Protection: We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will provide notice of any such transfer and any changes to this Privacy Policy.

Affiliates and Subsidiaries: We may share Personal Data with our affiliates or subsidiaries; however, their use and disclosure of your Personal Data will be subject to this Policy.

Exclusion of SMS Opt-in Data: It is crucial to note that text messaging originator opt-in data and consent will not be shared with any third parties, except as explicitly necessary to provide the messaging service.

We take reasonable steps to ensure that third-party service providers we engage are bound by confidentiality agreements and comply with applicable data protection laws. We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Security

With respect to security, we use industry-standard encryption technologies when transferring and receiving data from visitors on our website. With respect to sensitive information, we will redirect the user to a secure page before transferring or receiving sensitive data. This information may include credit card or banking information, medical information, or other sensitive information.

Last updated: January 2025